Legal
This page summarizes how Red.One approaches privacy across its services. The downloadable PDF is the authoritative policy document.
The Red.One website may collect limited technical information typical of web hosting (such as server logs needed for security and reliability). Prefer contacting us by email rather than submitting sensitive operational details through public forms.
When Red.One provisions devices, we may process information necessary to configure, ship, support, and maintain those devices—such as contact details, shipping preferences, device identifiers needed for setup, and configuration choices. Practices are scoped to the engagement.
Red.One VPN is configured to minimize retained network activity data. Red.One does not intentionally retain browsing histories or individual DNS-query histories associated with users. Exact retention details are in the Privacy Policy PDF.
Where cellular or eSIM services are arranged, carriers and related providers may process information required to deliver service (for example, service activation details and usage necessary for billing and network operation). Features and data practices vary by plan and region.
Support requests (email or remote assistance) may include the information you choose to share so we can diagnose and resolve issues. Limit sensitive content to what is needed for the request.
Payment processing, when used, is handled through appropriate payment providers. Red.One does not need full card details for ordinary email inquiries.
Red.One engagements may involve hardware vendors, connectivity providers, hosting, and application providers. Those parties process data under their own terms where they are controllers, or under contractual instructions where they act for Red.One.
Retention is limited to what is needed for the engagement, legal obligations, and security. For deletion or access requests related to Red.One-held information, contact info@red-one.info.
Download the full Privacy Policy PDF for the complete text.
